ICU reached the elderly woman who went to catch a flight from Delhi Airport, know the whole matter and the answer to Air India

Delhi Airport Incident: A 82 -year -old woman has been kept in the ICU for potential brain bleeding after falling at Delhi Airport. Air India is alleged to have not been made available to the woman even after the wheelchair was already booked. The elderly woman is the wife of a lieutenant general. Lieutenant General has died and she was going to Bengaluru with her granddaughter.

The elderly woman’s granddaughter has alleged that her grandmother had to walk far enough at the airport when she did not get a wheelchair and when her feet responded, she fell near the airline counter. Her grandmother was not given first aid and when the wheelchair finally came, she climbed into the aircraft with blood -soaked lips and heads and nose injuries. The granddaughter said that her grandmother has been in ICU for two days and the left part of her body is becoming weak.

In a post performed at 2 at 2 o’clock on Friday morning, the woman’s granddaughter Parul Kanwar wrote that she had booked Air India flight (AI2600) from Delhi to Bengaluru for Tuesday. Among the passengers, his 82 -year -old grandmother was also named Raj Pasricha. I am doing this post because I have no choice, and I am angry that human life has such a low value. “

‘Nobody helped’

Kanwar further told that when he reached Terminal 3 (T3) of Indira Gandhi International Airport, the grandmother was not allotted wheelchair. He said that the family tried for an hour and requested Air India employees, help desk of airport as well as any other airline staff, but the wheelchair could not be arranged. Due to no other option, this old woman gradually crossed three parking lanes in T3 New Delhi with the help of her family member. She was successful in entering the airport on foot, yet she was not provided wheelchair or assistance. Finally, their legs responded, and she fell. She fell in front of Air India’s premium economy counter. No person stepped up for help. We sought the most help for first aid. There was no help. Air India employees were expected to take them to a medical inspection room and get medical assistance. Eventually, the wheelchair arrived, and was immediately climbed into the aircraft without any proper investigation, bleeding from his lips and injuries on the head and nose. The flight crew helped install ice packs and called him at Bangalore Airport for medical assistance, where the doctor saw and put 2 stitches. “

‘Long path of pain’

Kanwar said that she is writing this post from ICU, where her grandmother has been kept under monitoring for two days due to potential brain bleeding. He wrote, “My parents are under his supervision. The doctors are giving them medicines and their left part is getting weaker. She still has a long way for pain and recovery, which she was not entitled to.” Kanwar said that the family has filed a complaint with the Directorate General of Civil Aviation and Air India and is waiting for action.

Air India reply

In a detailed statement released on Saturday, Air India said that the elderly woman had to wait for an hour, “baseless”. The airline said, “Though, we are fully sympathetic with the woman and wish for her to be quick, but we want to tell the following things on the basis of their investigation: The said passenger, who was traveling with her family members, arrived at the departure terminal very much in comparison to 2 hours before departure. The PRM (person with low dynamics) near the Air India ticket office was not available within 15 minutes, which the passenger’s relatives were able to wait for one hour, due to the unprecedented demand for the passenger. The airport fell into the premises. In view of the incident, the doctors of the airport on duty immediately treated and gave first aid. “

Took the drop-off point

The airline said that according to its findings, the doctor’s proposal for additional medical facilities was not accepted and the passenger’s family members insisted on continuing the journey to Bengaluru. Air India said, “During this whole process, Air India employees remained humble and guided them from immediate check-in to priority security check and boarding. During the flight from Delhi to Bangalore, the passenger was also provided with all possible care. On reaching Bengaluru, at the request of family members, the guest was taken by our employees for further medical facilities in the premises of Bangalore Airport and subsequently. He was also guided by the points, the passenger was not forbidden to provide any kind of assistance to the passenger at any time.